Our Policies

Payment

LiveWire Catering will reserve your function date for 10% down at time of booking. The next 40% is due 3 months prior to the function, and the balance is due 72 hours prior to your function. If you book less than three months in advance, a down payment of 40% is required at time of booking. Payment is based on the number of confirmed guests, plus any extra guests who attend. Guaranteed guest numbers are required 10 days prior to your event. Currently, we accept cash, Visa, and Mastercard.

Cancellations

In the event of a cancellation, the following applies:

- With 72 hours or more notice, LiveWire Catering retains 40% of down payment

- With less than 72 hours notice, LiveWire Catering retains 75% of down payment

If you are renting dishware and cutlery from the hall, I will hire a dishwasher at the rate of $15/hr for a 4-hour shift.

Staff Rates

The prices include all necessary staff to ensure a flawlessly presented function. Your kitchen will be clean and left as it was before we arrived. Staff will stay until the meal has been served and cleared, and all cleanup in the kitchen is complete. This generally should be completed within a 4 hour timeframe. If you wish service beyond this, the staff rate is $15/hr for dishwashers, $20/hr for serving staff.

Rentals

Costs include all chafing dishes, bowls, platters, trays, serving dishes and utensils necessary to present your meal, but does not include place settings, glasses, linens or other rentals (e.g. centerpieces, decorations etc). We are more than happy to coordinate your rental needs with Black and White Party Rentals to ensure that everything you require is considered and ordered appropriately.

Costs do not include GST (5%) or gratuities.

Food Tasting

Once you have entered into a contract, we will be happy to provide you with a sample of several of your chosen menu items. Adjustments to your menu can be made at this time, but please bear in mind that changes may affect your meal costs.

Leftovers

Any leftover food can be wrapped for you to take home.

Allergies and Special Diets

We are more than happy to accommodate guests with special diet requests or restrictions. Please give us as much time as possible in advance to plan for these considerations.

Table Settings

LiveWire Catering will set your tables for a charge of $1/setting.

Service Staff

Bussers/Dishwashers.......................... $15/hour
Servers................................................... $20/hour
Chefs...................................................... $25/hour
Bartender (service only)...................... $25/hour

All staff are paid for a minimum of 4 hours. Their shift begins upon arrival at LiveWire Catering to load and ends upon return to the kitchen and unloading is complete.

Attire

Our staff are professionally attired in white shirts or chef jackets and black pants or skirts.